Uganda’s recent strides in ICT infrastructure development are nothing short of revolutionary. Digitization and ICT, once considered a luxury, are now the backbone of the ever-evolving global village. The government’s strategic investment in ICT is reshaping the way we work, learn, and live, making Uganda more connected, efficient, and globally competitive. Beyond the impressive numbers, this transformation is about building a future where no one is left behind.
Uganda, through the National Information Technology Authority (NITA) Uganda, has laid 4,387 kilometers of optic fiber cable across 57 districts which I believe is a bold statement on Uganda’s commitment to connectivity. On top of that, 1,567 government sites including MDAs and DLGs are plugged into the National Backbone Infrastructure (NBI) with access to fast, reliable internet which has become a norm, not an exception.
This is more than infrastructure, it’s a lifeline to better public services, especially in health, education, and governance.
This connectivity is not only about the government but also empowers businesses to innovate, entrepreneurs to thrive, and students to access global learning resources. The ripple effect will be felt in every corner of the economy, fostering a culture of digital inclusion.
Today, the dramatic reduction in internet prices from USD$205 (approx. UGX752,000) in FY 2021/22 to USD$35 (approx. UGX129,000) marks a turning point. Affordable connectivity is no longer a luxury for the elite but a necessary tool for all, democratizing access to information, leveling the playing field for entrepreneurs, and accelerating innovation. In addition, internet penetration has soared from 25% in 2017 to 67%, putting Uganda as a leader in Africa’s digital transformation. This is not just about access; it is about unlocking human potential on a massive scale.
Digital governance
62% of government services have so far been digitized which is a transforming milestone for public service delivery. Gone are the days of endless queues and bureaucratic red tape. From applying for official documents to paying taxes, Ugandans can now access vital services online, in the comfort of their offices and homes. This shift not only enhances efficiency but also boosts transparency and accountability, essential pillars for good governance. It is a model for how governments can leverage technology to serve their citizens better and foster trust.
Empowering education and public access
ICT in education is the cornerstone of Uganda’s digital future. The government has established ICT labs in 1,400 public secondary schools and provided high-speed internet to 485 schools, these are all investments for not only the current generation of school-going ages but the next generations too. It is also an innovation that will produce future creators and innovators, these young minds are being equipped with the skills to thrive in a digital economy, ensuring that Uganda’s workforce remains competitive in a global marketplace.
Furthermore, 37 national libraries and public access centers have been upgraded with ICT facilities to ensure that even those without personal access to technology can still benefit from the digital revolution. This is true inclusivity in action.
Expanding media and mobile coverage
Digital terrestrial TV and radio signal coverage is now at 85% and 90% respectively, and mobile cellular signal coverage reaching 89%, Uganda’s communication landscape has never been more vibrant. This expanded reach ensures that every Ugandan, regardless of location, can access vital information and entertainment, fostering a more informed and engaged citizenry.
Challenges and Opportunities
While the progress is remarkable, there is still work to be done. Expanding optic fiber coverage to all districts, increasing broadband penetration, and ensuring that digital literacy keeps pace with technological advancements are critical next steps.
However, the foundation has been laid, and the momentum is unstoppable. Uganda’s commitment to ICT as a driver of national productivity and global competitiveness is clear. The challenge now is to ensure that this digital transformation benefits every Ugandan, leaving no one behind.
A Future Full of Promise
Uganda’s ICT achievements are more than just technological milestones. They are the building blocks of a brighter, more inclusive future. By continuing to invest in connectivity, affordability, and digital skills, Uganda is not just keeping up with the digital age, it is leading the charge. This is a moment to celebrate, but also a call to action: to dream bigger, innovate further, and ensure that every Ugandan can thrive in this new digital era.
Editor’s Note: The article was written by Caroline Mbolanyi, Communications Officer at Government Citizen Interaction Centre at State House
