Columnists, Author at PC Tech Magazine https://pctechmag.com/author/pctechmagazine/ Uganda Technology News, Analysis & Product Reviews Thu, 05 Dec 2024 22:03:25 +0000 en-US hourly 1 https://i0.wp.com/pctechmag.com/wp-content/uploads/2015/08/pctech-subscribe.png?fit=32%2C32&ssl=1 Columnists, Author at PC Tech Magazine https://pctechmag.com/author/pctechmagazine/ 32 32 168022664 OP-ED: Uganda’s Steady Progress in ICT is a Key Driver to Socio-Economic Transformation https://pctechmag.com/2024/12/ugandas-ict-progress-driving-socio-economic-transformation/ Thu, 05 Dec 2024 22:03:25 +0000 https://pctechmag.com/?p=81208 The government’s strategic investment in ICT is reshaping the way we work, learn, and live, making Uganda more connected, efficient, and globally competitive.

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Uganda’s recent strides in ICT infrastructure development are nothing short of revolutionary. Digitization and ICT, once considered a luxury, are now the backbone of the ever-evolving global village. The government’s strategic investment in ICT is reshaping the way we work, learn, and live, making Uganda more connected, efficient, and globally competitive. Beyond the impressive numbers, this transformation is about building a future where no one is left behind.

Uganda, through the National Information Technology Authority (NITA) Uganda, has laid 4,387 kilometers of optic fiber cable across 57 districts which I believe is a bold statement on Uganda’s commitment to connectivity. On top of that, 1,567 government sites including MDAs and DLGs are plugged into the National Backbone Infrastructure (NBI) with access to fast, reliable internet which has become a norm, not an exception.

This is more than infrastructure, it’s a lifeline to better public services, especially in health, education, and governance.

See also: Pres. Museveni launches Phase 5 of the NBI to extend internet connectivity to Karamoja, Lango, and Acholi sub-regions

This connectivity is not only about the government but also empowers businesses to innovate, entrepreneurs to thrive, and students to access global learning resources. The ripple effect will be felt in every corner of the economy, fostering a culture of digital inclusion.

Today, the dramatic reduction in internet prices from USD$205 (approx. UGX752,000) in FY 2021/22 to USD$35 (approx. UGX129,000) marks a turning point. Affordable connectivity is no longer a luxury for the elite but a necessary tool for all, democratizing access to information, leveling the playing field for entrepreneurs, and accelerating innovation. In addition, internet penetration has soared from 25% in 2017 to 67%, putting Uganda as a leader in Africa’s digital transformation. This is not just about access; it is about unlocking human potential on a massive scale.

Digital governance

62% of government services have so far been digitized which is a transforming milestone for public service delivery. Gone are the days of endless queues and bureaucratic red tape. From applying for official documents to paying taxes, Ugandans can now access vital services online, in the comfort of their offices and homes. This shift not only enhances efficiency but also boosts transparency and accountability, essential pillars for good governance. It is a model for how governments can leverage technology to serve their citizens better and foster trust.

Empowering education and public access

ICT in education is the cornerstone of Uganda’s digital future. The government has established ICT labs in 1,400 public secondary schools and provided high-speed internet to 485 schools, these are all investments for not only the current generation of school-going ages but the next generations too. It is also an innovation that will produce future creators and innovators, these young minds are being equipped with the skills to thrive in a digital economy, ensuring that Uganda’s workforce remains competitive in a global marketplace.

Furthermore, 37 national libraries and public access centers have been upgraded with ICT facilities to ensure that even those without personal access to technology can still benefit from the digital revolution. This is true inclusivity in action.

Expanding media and mobile coverage

Digital terrestrial TV and radio signal coverage is now at 85% and 90% respectively, and mobile cellular signal coverage reaching 89%, Uganda’s communication landscape has never been more vibrant. This expanded reach ensures that every Ugandan, regardless of location, can access vital information and entertainment, fostering a more informed and engaged citizenry.

Digital terrestrial TV and radio signal coverage have improved from 56% and 80% in 2017 to 85% and 90% respectively by June 2024.
Digital terrestrial TV and radio signal coverage have improved from 56% and 80% in 2017 to 85% and 90% respectively by June 2024.

Challenges and Opportunities

While the progress is remarkable, there is still work to be done. Expanding optic fiber coverage to all districts, increasing broadband penetration, and ensuring that digital literacy keeps pace with technological advancements are critical next steps.

However, the foundation has been laid, and the momentum is unstoppable. Uganda’s commitment to ICT as a driver of national productivity and global competitiveness is clear. The challenge now is to ensure that this digital transformation benefits every Ugandan, leaving no one behind.

A Future Full of Promise

Uganda’s ICT achievements are more than just technological milestones. They are the building blocks of a brighter, more inclusive future. By continuing to invest in connectivity, affordability, and digital skills, Uganda is not just keeping up with the digital age, it is leading the charge. This is a moment to celebrate, but also a call to action: to dream bigger, innovate further, and ensure that every Ugandan can thrive in this new digital era.

Editor’s Note: The article was written by Caroline Mbolanyi, Communications Officer at Government Citizen Interaction Centre at State House

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OP-ED: Avoid the Hype to Unlock Real Value From AI https://pctechmag.com/2024/11/op-ed-avoid-the-hype-to-unlock-real-value-from-ai/ Wed, 27 Nov 2024 06:11:16 +0000 https://pctechmag.com/?p=81034 While generative AI does appear to present many exciting opportunities, it’s easy to become fatigued by the relentless hype; especially if you’re one of the many businesses that has deployed AI with high hopes but haven’t achieved the results you were after.

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According to Gartner, artificial intelligence (AI), and especially generative AI, has reached the peak of inflated expectations. This means that early interest and publicity has created a “buzz” around the technology and our expectations around what the innovation can do exceed its current capabilities.

In this stage of the hype cycle, an investment bubble can form as businesses are promised that the new technology will transform every aspect of their operations for the better. And what results is a number of impressive success stories and scores of dismal failures.

While generative AI does appear to present many exciting opportunities, it’s easy to become fatigued by the relentless hype; especially if you’re one of the many businesses that has deployed AI with high hopes but haven’t achieved the results you were after. But the problem with any kind of hype is that when everyone is talking about something, we tend to want to try it out so that we can be part of the conversation too. This isn’t necessarily a bad thing as long as the investments you make align with your business strategy and you have a clear roadmap that outlines how you’re going to use AI to reach broader business goals.

A balanced approach

In 2024, it’s more important than ever to cut through the noise and adopt AI in a way that aligns with real business needs.

AI should not be adopted just because it’s trendy.

It should be deployed because it’s the right solution to address a specific problem. As such, it may be a better idea for you to channel your focus and budget to restructuring your existing databases or improving current processes because this offers better returns than an AI implementation.

In addition to this, when developing your AI strategy, it’s vital to remember that AI is not the only way to solve a problem. Your AI deployment should complement and not replace humans.

During the industrial revolution, we saw new machines and new ways of organising work transform entire industries, making them more productive and efficient. But the machines didn’t take over entirely because the human touch is critical. With this in mind, modern businesses need to find a way to strike a happy balance between leveraging AI for efficiency, while also maintaining human oversight so that they can guarantee that the technology delivers real, sustainable value.

Saša Slankamenac, Architect in the office of the CTO and AI lead at Dariel Software.
Saša Slankamenac, Architect in the office of the CTO and AI lead at Dariel Software.

This, in large part, comes down to having the necessary expertise to get the most out of AI; especially when dealing with legacy systems. If, for example, you get swept along by the AI hype but your company’s data landscape isn’t in great shape, you’re going to hit some roadblocks. Put simply, if you lack clean, usable data, AI won’t deliver the expected benefits. Before embarking on any AI implementation, be mindful of the fact that data quality has a massive impact on model performance. So, if you have data issues, these should be addressed upfront.

Right now, the challenge many businesses face is when to pull the trigger. While early adoption comes with higher upfront costs and greater risks, those that get involved early are the first to overcome the initial hurdles and really start experiencing the benefits of this new technology.

Conversely, the businesses that hang back a little can draw on the experience of the early adopters; understanding how the innovation can be used to good effect and, just as importantly, where it adds little or no value.

Whatever you decide, it all comes down to implementing AI thoughtfully and with a clear plan in place so that you can realise the potential of this technology when the time is right.

And always remember that AI is an enabler, not a solution in itself.

Editor’s Note: This article was written by Saša Slankamenac, Architect in the office of the CTO and AI lead at Dariel Software

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OP-ED: Blockchain Technology Will Energize Financial Inclusion https://pctechmag.com/2024/11/op-ed-blockchain-technology-will-energize-financial-inclusion/ Tue, 19 Nov 2024 13:30:26 +0000 https://pctechmag.com/?p=80915 Blockchain technologies promise a world where the cost of transactions will collapse, financial services will be available to even the most basic phones, all at the speed of light.

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Access to financial services has increased in recent years thanks to the eruption of mobile money. Between its introduction in 2011 and to date, more than 10 million accounts have been created far outstripping the banking sector’s numbers. As a result, according to a survey by the Financial Sector Deepening (FSD) financial inclusion in Uganda rose to 88 percent in 2023 compared to 77 percent in five years ago.

While that is encouraging, it is also true that mobile money currently mostly serves as a conduit for the transfer of money, people receive money and cash it out. So while they are now in the formal financial system, they are underbanked or unbanked, not taking advantage of the financial sector services beyond transferring and receiving money. The reasons for these are many, not least of all that they have no history of trusting a third party with their money.

We should not be surprised. For starters, not all districts in Uganda have a bank branch, so access to the formal financial sector is limited or none existent for the majority of Ugandans until the advent of mobile money.

Trust in the financial sector is critical to not only greater financial inclusion but onwards to the maximum exploitation of the benefits of this inclusion and with emerging technologies, the opportunities to leverage are immense.

Blockchain technologies promise a world where the cost of transactions will collapse, and financial services will be available to even the most basic phones, all at the speed of light.

Think of blockchain as a distributed ledger, where transactions are recorded in real-time and are immutable, and unchangeable once all the parties have agreed to the transaction.

One of the challenges in ensuring widespread financial inclusion was the integrity of the data. For instance, transfers will be effected and the real beneficiaries will get the money wherever they are. The chances for this data to be compromised either intentionally or not, are high, the more hands the data goes through.

Blockchain with one fell sweep removes all that friction and guarantees the integrity of the information. This is why blockchain technologies are tailor-made for the demanding needs for credibility and integrity the financial sector requires.

To paint a picture of the financial industry of the future, riding on blockchain technologies; Opening an account would be seamless, as all your KYC (Know Your Customer) details will be available on the blockchain network the banks have access to. Your ability to credit will be much easier as your credit history will be available. This may go a long way to lowering lending rates as financial institutions would be able to customize products to clients.

Imagine the savings and the ability to reach more people wherever they are with the help of blockchain technologies.

Currently, a blockchain committee has been constituted involving banks, fintechs, and telecommunication companies, spearheaded by the Bank of Uganda to look into the modalities of adoption and regulation. This of course ensures the public is protected from the risks of blockchain but more importantly to steer its adoption, leading to the exploitation of these technologies for Ugandans.

See also: Private sector players in tech and finance stepped up to form the Blockchain Association of Uganda

PostBank has invested in infrastructure and innovation like Wendi mobile wallet which is designed to offer seamless financial services to underserved and last-mile customers. Therefore, users can access, manage, and transact funds efficiently on a smartphone and feature phone —and this financial inclusion strategy perfectly aligns with the bank’s purpose of fostering prosperity for Ugandans.

Just as the mobile phone has liberated billions of shillings from under our mattresses and our socks, the increased trust that blockchain technologies introduce will see more money coming into the formal financial sector.

Entities have made heavy investments in technology and built capacity and once the green light is given the industry will be ready to go. Therefore, Blockchain technologies will be a real game changer for the personal finance and development of countries that tap into such new emerging technologies like blockchain.

Editor’s Note: The writer for this article Francis Lutalo is the Head of Business Technology at PostBank Uganda

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OP-ED: The Era of Digital Loans is Here, and it’s Only Just the Beginning https://pctechmag.com/2024/11/the-era-of-digital-loans-is-here-and-its-only-just-the-beginning/ Thu, 14 Nov 2024 07:29:14 +0000 https://pctechmag.com/?p=80818 The demand for digital loans is expected to grow, driven by the convenience and speed that they offer while evolving to offer more personalized and flexible financial services.

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We often delay pursuing our dreams, waiting until we’ve saved enough to make them a reality. It can be frustrating to work hard toward a goal only to be held back by a lack of funds. In Uganda, where acquiring loans can be a lengthy and inaccessible process, especially for rural communities, the swift adoption of mobile technology has transformed the financial landscape. One of the most significant developments is the rise of digital loans, which now provide quick and convenient access to the funds needed to bring aspirations to life.

This technological shift has transformed how Ugandans and small businesses secure credit. Digital loans are now available to anyone with an active mobile wallet or account. For many, this is life-changing, farmers can now secure loans to purchase fertilizers, small businesses can access quick funds to stock up on items and individuals can handle unexpected expenses with a click of a button.

As the school season begins, digital loans provide a valuable opportunity for parents to invest in their children’s education, easing financial pressures and securing a brighter future. Telecommunication companies such as Airtel have evolved from only providing communication services to including financial services in their products. This level of accessibility is particularly significant in a country where traditional banking is inaccessible to the underserved population, especially in rural areas.

The 2023 Financial Sector Deepening (FSD) Uganda annual report states that traditional and conventional financial services rarely or hardly deploy digital technology in delivering their service. This has proved ineffective in increasing financial inclusion for the unserved and underserved. This is due to their high operating costs, legacy business models, and limited competition and innovation. On the other hand, digital financial services (DFS), enabled by fintech, have the potential to lower costs, increase speed, security, and transparency, and allow for more tailored financial services that serve the underserved at scale. This creates an opportunity for businesses such as Telecommunication companies to create innovative financial solutions for their customers.

Hope Ekudu is the Head of Airtel Money Operations at Airtel Money (U) Limited. FILE PHOTO
Hope Ekudu is the Head of Airtel Money Operations at Airtel Money (U) Limited. FILE PHOTO

Digital micro-loans such as LetsGo Pesa loans by Airtel Money and Letshego which was launched in September this year, is a fintech breaking down these barriers by offering financial services to anyone with an Airtel Money account, regardless of location. By leveraging mobile technology, a parent can access a loan between UGX20,000 and UGX700,000 payable in 30 days. The said parent can go ahead to skip the long traditional bank lines and pay his/her child’s school fees through Airtel Money School pay.

The Uganda Communication Commission (UCC) Market Performance Report 4Q FY 2023/24 (April – June 2024) stated that the second quarter of 2024 recorded 38.5 million active mobile subscriptions and 44.2 million mobile money registrations so far. This is an indication that as mobile penetration continues to increase, digital loans will only become prevalent.

Looking ahead, the demand for digital loans is expected to grow, driven by the convenience and speed that they offer while evolving to offer more personalized and flexible financial services.

As more Ugandans become digitally literate and mobile-savvy, digital loans will continue to revolutionize financial inclusion. Additionally, with the country’s young, tech-oriented population, the adoption of digital-first financial solutions will be more popular.

Editor’s Note: The writer of this article Hope Ekudu is the Head of Airtel Money Operations at Airtel Money (U) Limited

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OP-ED: MTN MoMo, Bridging the Gap Between Ugandans and Financial Service https://pctechmag.com/2024/11/mtn-momo-bridging-the-gap-in-the-financial-service-in-uganda/ Wed, 06 Nov 2024 09:31:06 +0000 https://pctechmag.com/?p=80643 As Uganda continues to embrace digital innovation, MTN MoMo is poised to remain a cornerstone of the nation's journey towards financial inclusivity and economic development.

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Uganda is embracing the digital age, and the fintech sector is growing rapidly, transforming how people access financial services. At the forefront of this change is MTN Mobile Money (U) Ltd (MTN MoMo), a leader in mobile financial services that is making it easier for Ugandans to engage with their finances.

MTN MoMo offers a wide range of services, including a robust credit ecosystem that enhances financial access and supports economic growth across the country. Through partnerships with respected financial institutions like NCBA, KCB, PostBank Uganda, and Jumo, MTN MoMo has brought to the customers several innovative products—such as MoKash, MoPesa, XtraCash, MoMo Advance, Mosente, and XtraStock. These offerings meet the diverse financial needs of our customers, from personal loans for individuals to credit options for small businesses, helping millions of unbanked and underserved citizens simply by dialing 165*5# and following prompts.

Imagine a small shop owner easily ordering new stock or a boda-boda rider obtaining a microloan to purchase another motorcycle. With services like MoKash, MoSente, and Xtracash, customers can access savings, credit, and overdraft options. MTN MoMo has also expanded its network of providers by incorporating KCB, PostBank, and Jumo through the launch of MoPesa, XtraCash, and Mosente respectively. However, to encourage responsible borrowing, customers can only take credit from one provider at a time and must pay off any previous debts before accessing new credit.

The impact of MTN MoMo goes far beyond individual users. Its Zimba Business service is specifically designed to support small enterprises by providing quick loans and enabling seamless merchant-to-merchant payments. For small business owners, accessing financial resources has never been easier. By dialing *155# and selecting “Get Loans,” entrepreneurs can secure the funds they need to manage their cash flow effectively, pay suppliers on time, and grow their operations without a heavy reliance on cash transactions. This service not only empowers entrepreneurs but also enhances the overall efficiency of business operations in Uganda.

MTN MoMo’s innovations too play a crucial role in the broader economy. By offering easy access to credit, the platform boosts economic activity, creates jobs, and helps reduce poverty. It fosters a culture of entrepreneurship, enabling small businesses to thrive and contribute to the nation’s economic development. As these businesses grow, they create employment opportunities, stimulate local economies, and enhance the overall standard of living in communities across Uganda.

See also: MTN MoMo launches new campaign to empower SMEs

The success of MTN mobile money is evident in the burgeoning fintech sector in Uganda. For instance, in the recently released interim results for 9 months of 2024 alone, the number of MTN MoMo users surged by  13.2%, reaching an impressive 13.2 million. Transaction volumes also rose significantly, increasing by 25.1% to 3 billion transactions valued at UGX114.5 trillion. These statistics underscore how MTN MoMo is enhancing financial access for millions of Ugandans, enabling them to participate more fully in the economy and improve their quality of life.

MTN believes that everyone should enjoy the benefits of a connected life, with access to financial services being a vital part of that vision. The evolution of MTN MoMo’s credit ecosystem reflects this commitment, empowering individuals and businesses to overcome financial challenges and seize new opportunities. By continually expanding its service offerings and refining its credit solutions, MTN MoMo is ensuring that financial inclusion remains at the forefront of its mission.

In addition to individual empowerment, MTN MoMo is also contributing to the development of a more robust financial infrastructure in Uganda. By integrating various financial services and promoting responsible borrowing practices, MTN MoMo is not just facilitating transactions; it is nurturing a sustainable financial ecosystem. This environment supports innovation and encourages the development of new financial products tailored to meet the needs of diverse consumer segments.

MTN MoMo is therefore more than just a mobile financial service; it is an essential player in Uganda’s economic growth and digital transformation. By facilitating access to crucial financial resources—including savings, credit, overdrafts, utility payments and school fees payments —MTN MoMo stands as a central hub in the financial lives of Ugandans.

It’s commitment to promoting inclusivity and economic prosperity is evident in its various initiatives, empowering individuals and small businesses alike. As Uganda continues to embrace digital innovation, MTN MoMo is poised to remain a cornerstone of the nation’s journey towards financial inclusivity and economic development.

Editor’s Note: The writer of this article Jemima Kariuki-Njuguna is the Chief Product Officer at MTN Mobile Money (U) Limited.

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Your Digital Hygiene: Are You Really as Clean as You Think You Are? https://pctechmag.com/2024/11/your-digital-hygiene-are-you-really-as-clean-as-you-think-you-are/ Tue, 05 Nov 2024 14:34:01 +0000 https://pctechmag.com/?p=80637 What does poor digital hygiene look like? One of the laziest habits I’ve encountered is using the same password across all accounts—often something predictable like a pet’s name plus a birth year.

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Just like brushing your teeth or washing your hands regularly, cyber hygiene should be second nature to most of us—except that it is not. What most people think is sufficient will hardly protect you against the advanced nature of cybercrime, a constantly changing threat.

Cyber hygiene involves cultivating habits that keep your digital life healthy and secure. In our highly connected world, you want peace of mind so that you can prevent or quickly detect and fix problems with your devices. Cyber hygiene is crucial for individuals and organizations as it serves as the first line of defense against a wide range of cyber threats, including data breaches, malware, and phishing attacks.

Just like personal hygiene helps prevent illness, good cyber hygiene practices prevent security vulnerabilities from being exploited. For organizations, these habits reduce the risk of operational disruptions, reputational damage, and financial losses because of cyberattacks.

Evolving threats need better defenses

Unfortunately, what worked before is no longer sufficient because of the increasing complexity and sophistication of cyber threats. In the early days of the internet, simple antivirus software and password protection were often enough to prevent cyberattacks. However, the digital landscape is now filled with advanced threats such as ransomware, deepfakes, AI-enhanced phishing, and zero-day exploits – the latter leaving vendors no time to prepare patches as the vulnerabilities are exploited immediately upon discovery.

As more devices connect and remote work spreads, cybercriminals gain more entry points to exploit. This makes it essential for individuals and businesses to adopt more comprehensive, layered security measures, including multi-factor authentication, regular software updates, and monitoring.

What makes strong cyber hygiene

Good cyber hygiene starts with antimalware software and regularly updating your software. Next, you need to use strong, unique passwords. Be deliberate about creating long, unique passwords for each account and use a password manager to store them securely. (Most password managers will generate strong passwords for you.)

Also read:

Next, enable multi-factor authentication (MFA). Traditional MFA typically requires a password plus a second factor, such as a code sent to your phone via text or generated by an app. However, this method is vulnerable to phishing attacks, where someone tricks you into revealing your code. Phishing-resistant MFA provides stronger protection by employing methods that are difficult to intercept or replicate, such as physical security keys or biometric authentication (fingerprints or facial recognition). With these methods, only you can log in, even if someone gets your password.

See also: From today start using two-factor authentication

Lastly, be cautious about sharing personal information over the phone or online, especially on social media or unfamiliar websites. Combine this with regularly backing up your important files to a secure location, such as an external hard drive or a reputable cloud service, and your digital hygiene will be significantly improved.

What does poor digital hygiene look like? One of the laziest habits I’ve encountered is using the same password across all accounts—often something predictable like a pet’s name plus a birth year. While this might not be critical for news websites, it’s a major risk for important accounts. Your email, social media, work, and financial accounts require unique, strong passwords coupled with multi-factor authentication.

I once heard someone say they didn’t mind if cybercriminals hacked their email account because they “had nothing to hide”. This misses the point entirely. Not only can your email be used to reset passwords for your other accounts, but attackers can also exploit it to spread malware and launch attacks against people in your network who trust you.

What can organizations do?

Organizations can foster good cyber hygiene by building a culture of security awareness through regular training and communication. Key strategies include ongoing security awareness training to help employees recognize threats like phishing and social engineering, establishing clear policies on online behavior and data handling, and leading by example through managers’ adherence to security practices. Regular drills, such as simulated phishing, incentives for compliance, and personalizing the benefits of cybersecurity, will further encourage strong, consistent participation.

Editor’s Note: The writer of this article Anna Collard is a SVP Content Strategy and Evangelist at KnowBe4 AFRICA

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OP-ED: Why Rwanda is the Smart $100M Bet for Africa’s AI Center of Excellence https://pctechmag.com/2024/09/rwanda-the-smart-100m-bet-for-africas-ai-center-of-excellence/ Fri, 27 Sep 2024 09:31:39 +0000 https://pctechmag.com/?p=79722 While there are challenges to address, Rwanda’s unwavering determination to lead in artificial intelligence and technological growth makes it a compelling and strategic choice for any transformative project in the region.

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During my Regional Business class/Africa, I was asked “Why would Rwanda be an ideal choice for a $100 million investment in an AI Center of Excellence?” My response was straightforward: Rwanda has established itself as a rising powerhouse in artificial intelligence (AI) and tech innovation in Africa. Here’s a deeper look at why the country is primed to host such a significant project.

  1. Visionary government and strong support for digital growth

Rwanda’s leadership has a clear, ambitious vision for the country’s future, placing digital transformation at the core of its economic development. This commitment is encapsulated in the Vision 2050 plan, which highlights technology, innovation, and entrepreneurship as key drivers of national progress.

The Rwandan government has actively created a pro-business environment that is recognized as one of the best in Africa, providing a solid platform for foreign investment, especially in high-tech industries like AI. What’s more, the government offers a range of incentives for tech-focused projects, including tax breaks, streamlined registration processes, and supportive regulatory frameworks. These policies don’t just make Rwanda attractive they make it a partner for investors looking to succeed in tech ventures.

  1. Kigali Innovation City: A growing tech hub

The Kigali Innovation City (KIC) stands at the heart of Rwanda’s tech aspirations. Designed to attract top tech companies, research institutions, and startups, KIC offers world-class infrastructure and comprehensive support for businesses. It is already home to Carnegie Mellon University Africa and other institutions focusing on Science, Technology, Engineering, and Mathematics (STEM), creating a rich environment for nurturing local talent essential for AI projects.

The AI Center of Excellence would seamlessly integrate into this growing ecosystem of innovation, providing access to cutting-edge research, industry experts, and a dynamic startup culture. Rwanda’s global outlook, combined with its strong focus on building international partnerships, opens the door for collaborations with AI leaders worldwide.

The groundbreaking ceremony of Kigali Innovation City, held on Septemeber 10, 2024, PHOTO: Ministry of ICT and Innovation, Rwanda
The groundbreaking ceremony of Kigali Innovation City, held on September 10, 2024, PHOTO: Ministry of ICT and Innovation, Rwanda
  1. Strategic location and regional influence

Rwanda’s strategic location in East Africa positions Kigali perfectly to serve not just local markets, but the entire region. Known for its political stability and forward-thinking policies, Rwanda provides a secure and predictable environment for long-term investments. The proposed AI Center of Excellence could become a regional hub, attracting top-tier talent and businesses from across Africa, while also serving neighboring markets hungry for AI solutions.

  1. Advanced digital and energy infrastructure

For any AI center, reliable energy and high-speed internet are non-negotiable. Rwanda has been aggressive in expanding its digital infrastructure, with nationwide fiber-optic networks and strong 4G LTE coverage already in place. Plans for rolling out 5G are underway, reinforcing Rwanda’s readiness for AI-driven projects.

In terms of energy, Rwanda is steadily increasing its capacity, which currently stands at around 300-350 MW. Efforts to expand renewable energy sources like hydropower and methane gas show Rwanda’s commitment to building a sustainable and eco-friendly energy grid. With global trends favoring green data centers, Rwanda’s push towards clean energy makes it an attractive choice for hosting state-of-the-art AI facilities.

  1. Expanding tech talent pool

Rwanda’s growing tech talent is another major advantage. Institutions like Carnegie Mellon University Africa are playing a pivotal role in training the next generation of engineers, developers, and AI specialists. The country’s investment in STEM education and partnerships with international tech firms are creating a robust pipeline of talent ready to support AI innovations. However, additional investment in AI-specific training programs and workforce development will be key to fully leveraging this talent. The proposed AI Center could serve as both an innovation hub and a training ground, offering advanced programs that could help create thousands of high-skilled jobs for Rwandans.

  1. Rwanda-Singapore AI Playbook: A strategic framework for AI growth

Rwanda’s collaboration with Singapore to create an AI Playbook adds even more credibility to its AI ambitions. This strategic roadmap outlines how artificial intelligence can be deployed to solve critical issues in sectors like agriculture, healthcare, and fintech. Establishing an AI Center of Excellence in Kigali, Rwanda could become a regional leader in AI, offering practical solutions to African-specific challenges such as precision farming and healthcare diagnostics.

Also read:

Challenges to consider

Rwanda is clearly a strong contender, but there are a few challenges to address. The country’s energy grid, while expanding, will need to be scaled up to meet the 24/7 operational demands of a large-scale AI facility. Additionally, cooling systems for data centers in Rwanda’s tropical climate will require innovative solutions such as renewable-powered cooling. Building AI-specific expertise within the workforce will also be essential. But these challenges represent opportunities for Rwanda to collaborate with global partners and leverage cutting-edge technologies to overcome these hurdles.

Who needs Silicon Valley when you have Kigali?

Rwanda is moving rapidly to cement its place as a tech hub not just in Africa, but globally. Its visionary government, expanding digital and energy infrastructure, and growing tech talent make Rwanda an ideal location for a USD$100 million (approx. RWF135 billion, UGX368.8 billion) AI Center of Excellence.

The country’s strategic location, political stability, and strong commitment to sustainability present a rare opportunity for investors to be part of Africa’s digital revolution. While there are challenges to address, Rwanda’s unwavering determination to lead in artificial intelligence and technological growth makes it a compelling and strategic choice for any transformative project in the region.

For investors, this is more than just a business opportunity, this is a chance to shape the future of AI in Africa, with Kigali at the forefront of innovation.

See also: David Mugonyi: Communications Authority of Kenya to spur innovation and uptake of new tech

Editor’s Note: This article was written and provided to PC Tech Magazine by Barnabas Ngoga

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OP-ED: Building a Robust Cybersecurity Readiness For Africa’s Digital Future https://pctechmag.com/2024/09/building-a-robust-cybersecurity-readiness-for-africas-digital-future/ Thu, 26 Sep 2024 16:20:46 +0000 https://pctechmag.com/?p=79709 Not only is Africa suffering from thousands of cyberattacks, but it is also the region with the highest weekly average on earth. The global average is 1,636 attacks per week.

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An average of 2,960 attacks is the number of cyberattacks the average African organization is subjected to every week. It’s a staggering number and rapidly growing every year. According to Checkpoint Research, this year’s number was up 37% from the year before.

Not only is Africa suffering from thousands of cyberattacks, but it is also the region with the highest weekly average on earth. The global average is 1,636 attacks per week.

Cyberattacks are now part and parcel of the business landscape —and Africa is a major target. Given the sheer scale of the problem, cybersecurity is a fundamental requirement for any business, NGO, or government entity trying to operate on the continent.

Cyber vulnerabilities

What makes Africa particularly vulnerable is the continent’s lack of infrastructure and resources due to budget limitations; a lack of awareness of the truly critical nature of the problem; legislative and policy lethargy; and a continuing shortage of trained cybersecurity professionals.

Another vulnerability is the continent’s youthful population. While an enormous asset, having a young population also comes with risks.  According to the United Nations, 70% of Africa’s population is under 30, and that youth component is growing. The youth often lack financial resources and become accustomed to compromising their cybersecurity to access connectivity through sharing devices, connecting to wi-fi in public places, or using unencrypted connections.

Another risk is that the youth-focused education sector has become the industry suffering the most cyberattacks. This is partly due to the rise in online education since the Covid-19 pandemic. Education and research institutions are also often prime targets for cybercriminals, due to the sensitive information they hold and the fact that remote education involves multiple groups of online users.

Also read:

Content piracy

Young people are also enthusiastic users of entertainment content. This may make them more willing to seek out pirated content, which comes with significant risks —malware, ransomware, fraud, and identity theft, to name just a few. These risks have seen the rise of the Partners Against Piracy initiative, with entertainment group MultiChoice Africa and cybersecurity firm Irdeto —a pan-African coalition to fight content piracy.

This anti-piracy initiative has made significant strides, with Irdeto and other key stakeholders conducting around 155 raids across Africa this year; and 4,351 pirate-content networks having been closed down.

Africa’s Police and court systems are also combating content piracy. Cybercrime legislation has been updated in Nigeria, Kenya, and Tanzania, and 107 arrests have been made across Africa this year.

Despite the risk of piracy in youth-culture channels, Africa’s youth dividend is a significant advantage as the world embraces connected, digital economies. The GSMA predicts that by 2030, Africa will have 438 million mobile internet users —a cohort of savvy, digital natives, ready to work and do business online.

This rapid digital transformation increases the need for robust cybersecurity in African economies. The threat is real. In 2023, Checkpoint found only seven African countries ranked among the top 50 for cybersecurity readiness.

See also: ITU Secretary-General, Doreen Bogdan-Martin applauds Uganda’s digital transformation roadmap

Boosting resilience

Increasing Africa’s resilience against cyber threats will require initiatives on several fronts.

  • Awareness and education: It’s critical to build cybersecurity education into school curriculums corporate training programs and public awareness campaigns.
  • Investment: Cybersecurity is a sophisticated, specialized area, best managed by experts with relevant, up-to-the-minute skills. Organizations must budget to enlist these experts to build robust cybersecurity frameworks.
  • Legislation: Cybersecurity considerations must be integrated into policies to ensure that cyber-resilience is legislated, and cyber criminals are prosecuted and jailed. This requires international, cross-sectoral cooperation.
  • Infrastructure protection: Cybersecurity requires information security infrastructure, a massive weakness in Africa. Reports show that 90% of African businesses operate without comprehensive cybersecurity protocols. Inadequate or outdated infrastructure limits their ability to detect, prevent, and respond effectively to cyberattacks.
  • Public-private partnerships: The private sector has cybersecurity expertise and agile industry knowledge. Governments have budgets and policy strengths to get things done. A co-ordinated, partnership approach is the ideal way to unlock these respective competencies for everyone’s benefit.

National functions like health, education, social services, and justice depend on digital platforms. Neglecting cybersecurity places the delivery of all these services at risk. On the upside, future careers will increasingly rely on digital skills and platforms. These platforms must be secured if Africa’s people are going to be able to build businesses, campaigns, and other initiatives in the digital space.

See also: OP-ED: Time to empower Gen Z for the burgeoning tech and digital careers

As a continent, we cannot afford to ignore the importance of building cyber-resilience to secure the future of Africa’s people.

Editor’s Note: Frikkie Jonker, a Broadcasting Cybersecurity Anti-Piracy Director at Irdeto, writes the article

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OP-ED: Starlink’s African Invasion, A Revolution or a Recipe for Ruin? https://pctechmag.com/2024/09/starlinks-african-invasion-a-revolution-or-a-recipe-for-ruin/ Tue, 03 Sep 2024 11:30:30 +0000 https://pctechmag.com/?p=79290 Starlink’s entry into the African market is both a challenge and an opportunity. It has the potential to bridge the digital divide and bring millions of people online, but it also poses significant risks for existing players in the telecom industry.

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The African continent, with its vast landscapes and diverse populations, has long struggled with the challenge of last-mile connectivity. Despite significant investments by telecom companies and governments, over 60% of Africans remain unconnected to the Internet. Enter Starlink, Elon Musk’s ambitious satellite internet project, promises to revolutionize how Africans connect to the digital world. But is this a win for Africa, or is it the beginning of a disruptive storm that could reshape the entire telecom industry —potentially to Africa’s detriment?

The promise of Starlink: solving last-mile connectivity

One of the most significant challenges in Africa’s connectivity landscape is the high cost and complexity of reaching rural and low-density areas. Traditional telecom infrastructure, particularly fiber networks, require massive investments that are difficult to justify in regions where the return on investment (ROI) is slow due to lower purchasing power. This has led to a persistent digital divide, with urban areas enjoying relatively good connectivity while rural communities are left behind.

Starlink with its constellation of low-Earth orbit (LEO) satellites, offers a game-changing solution. By providing Internet access directly from space, Starlink can bypass the need for expensive ground-based infrastructure, making it possible to deliver reliable, high-speed Internet to even the most remote corners of Africa. This has the potential to bring millions of people online, fostering economic growth, improving education, and enhancing access to information.

Disrupting the status quo: the threat to ISPs and telecoms

However, Starlink’s entry into the African market is not without controversy. Established internet service providers (ISPs) and telecom companies have invested billions in their existing infrastructure, particularly in urban areas where the concentration of users makes these investments more profitable. For these companies, Starlink represents a significant threat. The ability to offer high-speed internet without the need for expensive infrastructure could undercut traditional providers, driving down prices and eating into their market share.

H.E. William Ruto (center), President of Kenya at Starlink. PHOTO: @WilliamsRuto / Twitter
H.E. William Ruto (center), President of Kenya at Starlink. PHOTO: @WilliamsRuto / Twitter

Safaricom, one of Africa’s leading telecom companies, is a prime example. With its dominant position in Kenya, Safaricom has benefited from a quasi-monopoly in many regions.

The introduction of Starlink could disrupt this balance, forcing the company to rethink its strategy and potentially lowering the cost of internet services across the board. While this may seem like a win for consumers, the reality is more complex. Lower prices could lead to reduced revenues for ISPs and telecoms, making it harder for them to justify further investments in infrastructure and innovation.

The resistance: Safaricom and the fight to maintain control

It’s no surprise that companies like Safaricom might resist Starlink’s entry into the market. By introducing a new player that challenges the status quo, the competitive landscape is forced to evolve. For years, ISPs and telecoms in Africa have enjoyed relatively stable markets where competition has been limited, and price-setting has been within their control. Starlink threatens to upend this, bringing in a level of competition that could dramatically reduce internet costs for consumers.

But at what cost? The fear among existing providers is that the introduction of Starlink could lead to a race to the bottom in terms of pricing, potentially squeezing out smaller players and consolidating power in the hands of a few large corporations. This, in turn, could reduce the diversity of services available to consumers and stifle innovation in the long run.

The innovation dilemma: A call to action for ISPs and telecoms

For ISPs and telecoms in Africa, the message is clear: adapt or die. The traditional business model of simply providing internet connectivity is no longer enough. To stay competitive, these companies must innovate, offering new services and applications that add value beyond basic internet access.

This shift requires a fundamental rethinking of how these companies operate. Rather than focusing solely on infrastructure, they need to move into the service and application layers, where the real opportunities for growth lie. By developing and offering new digital services —such as cloud computing, cybersecurity solutions, and digital payment systems —telecoms can create additional revenue streams that offset the declining profitability of traditional internet services.

Moreover, there is a growing recognition that internet connectivity is just the foundation. The future of telecoms lies in the ability to provide integrated solutions that combine connectivity with value-added services. For example, ARED’s edge technology offers a glimpse of what this future could look like. By providing a local infrastructure that supports a suite of applications, including AI-powered services and data analytics, ARED is helping businesses in Africa manage their operations more efficiently and cost-effectively.

See also: ARED plans to expand its impact to Uganda

The foreign technology conundrum: A double-edged sword

One of the more contentious issues surrounding Starlink’s expansion into Africa is the fact that it is a foreign-owned technology. While the benefits of satellite internet are clear, the reality is that much of the revenue generated by Starlink will flow out of Africa, going to a foreign company rather than staying within the continent.

This raises important questions about economic sovereignty and the long-term implications of relying on foreign technology for critical infrastructure. African governments will need to carefully consider how to manage this relationship, potentially through taxation or licensing agreements that ensure some of the economic benefits of Starlink’s operations stay within the continent.

Moreover, there is an argument to be made for African governments to invest in their satellite infrastructure. While this would require significant investment, it could provide a more sustainable solution in the long run, ensuring that the benefits of satellite internet are more evenly distributed and that the continent retains greater control over its digital future.

The excitement and the challenge: A future of endless possibilities

Despite the challenges and controversies, there is no denying that Starlink’s expansion into Africa is an exciting development. For millions of people who have been left on the wrong side of the digital divide, the promise of reliable, high-speed internet is transformative. It has the potential to unlock new opportunities for education, business, and social development, driving progress across the continent.

Starlink speed test. COURTESY PHOTO
Starlink speed test. COURTESY PHOTO

But for ISPs and telecoms, this is a wake-up call. The old ways of doing business are no longer sufficient in a world where competition can come from space. The companies that will thrive in this new environment are those that embrace innovation, invest in new technologies, and find ways to add value beyond basic connectivity.

See also: OP-ED: bridging Africa’s digital divide the Jumia-Starlink way

The road ahead: what does the future hold?

As Starlink continues to expand its footprint in Africa, the question remains: what will the future of the continent’s internet landscape look like? Will the entry of satellite internet drive down costs and increase access for all, or will it lead to a consolidation of power among a few large players, stifling innovation and reducing choice for consumers?

One thing is certain: the internet market in Africa is on the cusp of a major transformation. The companies that succeed will be those that recognize the need to adapt, embrace new technologies, and find ways to offer their customers more value. For African governments, the challenge will be to balance the benefits of increased connectivity with the need to protect their economic interests, ensuring that the digital future is one that benefits all Africans, not just a select few.

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Conclusion: The revolution is here

Henri Nyakarundi, ARED founder and CEO. PHOTO: IEEE
Henri Nyakarundi, ARED founder and CEO. PHOTO: IEEE

Starlink’s entry into the African market is both a challenge and an opportunity. It has the potential to bridge the digital divide and bring millions of people online, but it also poses significant risks for existing players in the telecom industry. For consumers, the prospect of lower prices and better service is enticing, but the long-term implications of relying on foreign-owned technology must be carefully considered.

As the internet landscape in Africa continues to evolve, the companies that will succeed are those that are willing to innovate, invest in new technologies, and find ways to add value beyond basic connectivity. The revolution is here, and the only question remains: who will rise to the challenge, and who will be left behind?

The story of Starlink in Africa is just beginning, and it’s a story that will be watched closely by the world. Whether it ends in triumph or tragedy, one thing is certain: the future of the internet in Africa will never be the same again.

Editor’s Note: The article was written in collaboration with Henri Nyakarundi, ARED founder and CEO

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OP-ED: Time to Empower Gen Z for the Burgeoning Tech and Digital Careers https://pctechmag.com/2024/08/time-to-empower-gen-z-for-the-burgeoning-tech-and-digital-careers/ Wed, 28 Aug 2024 09:57:10 +0000 https://pctechmag.com/?p=78424 According to a report by the International Labour Organization (ILO), many technology-related jobs in Uganda are at risk of going unfilled due to a lack of qualified candidates.

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As Uganda forges its path in the digital age, technology is becoming an increasingly vital force in driving national progress. In a world where technological advancements define the future, there is an urgent need to empower the youth and guide them toward relevant careers of today and the future.

Uganda is one of the youngest countries in the world, with over 75% of its population under 30 years of age, according to the Uganda Bureau of Statistics (UBOS). This demographic dividend presents a unique opportunity for our youth. With proper guidance and investment, the youth can become the driving force behind Uganda’s technological revolution and foster its economic growth.

Yet, despite their great potential, many young Ugandans face significant barriers to entering and thriving in the Information and Communication Technology (ICT) sector which also faces a skills gap. According to a report by the International Labour Organization (ILO), many technology-related jobs in Uganda are at risk of going unfilled due to a lack of qualified candidates. Hence, addressing this gap is crucial for Uganda’s economic growth and global competitiveness. Encouraging more young Ugandans to pursue careers in technology is not just about meeting industry demands; it’s about ensuring that there is a continuation to innovate and remain competitive globally.

The importance of Diversity Equity and Inclusivity have never been more paramount than today. While the country has made strides in promoting education for all, gender disparities and socioeconomic challenges still limit access to technology careers for many young people. Initiatives like GirlUp Uganda, which empowers girls through STEM education, and Africa Code Week, which introduces coding to thousands of young Ugandans, are commendable and crucial steps in building a diverse and vibrant tech workforce.

Ugandan youth have demonstrated their capacity to innovate and solve local challenges through technology. For instance, RocketHealth, a telemedicine company founded by a young Ugandan Dr. Davis Musinguzi, is revolutionizing healthcare delivery in the country. By providing online consultations, prescription deliveries, and lab tests, RocketHealth is making healthcare more accessible, especially in rural areas. Similarly, initiatives like SafeBoda, a motorcycle ride-hailing service, showcase how technology can address everyday challenges while creating jobs for thousands of young people.

Therefore, educational institutions in Uganda must play a pivotal role in preparing the youth for careers in technology. This includes integrating digital literacy, coding, and problem-solving into school curriculums. However, education alone is not enough. Mentorship and practical experience are equally important. Programs like the Youth Entrepreneurship Development Programme (YEDP) and the Innovation Village provide young people with opportunities to gain hands-on experience and connect with industry leaders, bridging the gap between academic knowledge and real-world application.

See also: ICT Ministry, Innovation Village partner to drive the ICT innovation agenda

At Roke Telkom, a homegrown innovative internet solutions company, we recently hosted students from the Jesuit Refugee Service for an enriching visit to our Network Operations Centre (NOC).  The students were given a guided tour of the NOC, with highlights including stops at the monitoring stations, Data Centres, and our incident response area or Call Centre. This hands-on experience allowed the students to see firsthand how a modern telecommunications facility operates.

The government and private sector must collaborate to create an environment that nurtures young talent in technology. The government’s National ICT Innovation Support Programme, which offers grants and mentorship to young tech entrepreneurs, is a step in the right direction. However, more needs to be done to scale these efforts, including increased investment in tech infrastructure, start-up funding, and policies encouraging innovation and entrepreneurship.

Empowering Uganda’s youth to embrace careers in technology is not just a strategic move for national development—it is a moral imperative. With the right support, resources, and inspiration, the youth of Uganda can lead the country into a future defined by innovation, inclusivity, and sustainable growth.

Let us commit to creating an environment where every young Ugandan can turn their digital fluency into a powerful tool for change, ensuring a brighter future for all.

Editor’s Note: This article was written and provided to PC Tech Magazine for publication by Anthony Tenywa, Commercial Manager at Roke Telkom

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