Here are key takeaways from her remarks;

Embracing digital transformation

Mulinge acknowledges the myriad challenges faced by organizations today, particularly in the IT sector. She stated, “If I were to ask you what keeps you awake at night, it’s probably how to ensure that your organizations remain safe.”

She emphasized that the current global landscape is fraught with crises, making it essential for businesses to adopt innovative technologies. This era demands resilience against cyber threats while maintaining service uptime amid economic pressures.

“In a world that is increasingly complex, we want to be seen as a partner in solving the challenges you face today,” she remarked, underscoring MTN’s commitment to supporting businesses through digital solutions.

The role of technology

In her remarks, Mulinge focused on how technology can bridge existing inequalities and enhance operational efficiency. She noted the importance of leveraging digital tools to improve service quality for both small and medium enterprises (SMEs) and larger corporate entities.

By digitizing operations, businesses can automate processes, thereby enhancing service delivery and customer interactions.

Mulinge expressed gratitude for the government’s support in creating a digital transformation roadmap, which she views as vital for driving progress in the country. “With the support of government and our partners, we believe we can help you achieve a competitive edge for the organizations you lead,” she stated.

See also: ITU Secretary-General, Doreen Bogdan-Martin applauds Uganda’s digital transformation roadmap

Opportunities for collaboration

Mulinge further called for collaboration among various stakeholders, including government entities, corporate institutions, and technology partners, highlighting the potential for digitizing payment systems to improve transparency and efficiency in financial transactions.

“How can we help you enhance your connections by embracing cashless and digital ecosystems?” she asked, encouraging attendees to consider the benefits of digital solutions.

Recognizing that many organizations struggle with the concept of digital transformation—often viewing it as solely the responsibility of IT departments—Mulinge urged leaders to take a proactive approach to integrating digital solutions across all levels of their organizations.

“Many times, I know organizations view digital transformation as the responsibility of the IT department,” she noted, reinforcing the idea that it is a collective responsibility.

MTN Uganda has been a crucial driver of digital transformation in the country, with substantial investments in infrastructure, innovation, and partnerships.

See also: MTN ICT Expo 2024 underscored the profound impact of technology on businesses

The post Three Takeaways From Sylvia Mulinge’s Remarks at the MTN ICT Expo 2024 appeared first on PC Tech Magazine.

Building on the resounding success of the inaugural MTN ICT Solutions Conference in 2023, the expo, endorsed by the Ministry of ICT, aimed to further establish MTN Uganda as a pioneer in technology solutions. The event focused on four pivotal service areas: Cloud Solutions, Unified Communications, Internet of Things, and Digital Services.

1. Cloud Solutions: Enabling businesses to store, manage, and process data through cloud-based platforms, enhancing scalability and reducing IT costs. Examples include MTN’s cloud storage services and data backup solutions.
2. Unified Communications: Integrating various communication tools such as voice, video, messaging, and conferencing into a single cohesive system, improving collaboration and productivity. MTN’s solutions include VoIP services and virtual meeting platforms.
3. Internet of Things (IoT): Connecting devices and systems to the internet to collect and exchange data, enabling smarter operations and automation. Examples include MTN’s smart agriculture solutions and connected home devices.
4. Digital Services: Offering a range of digital tools and platforms that enhance business operations and customer experiences. These include MTN’s mobile money services, e-commerce platforms, and digital marketing solutions.

Dr. Aminah Zawedde, Permanent Secretary, Ministry of ICT and National Guidance commended the MTN for organizing the expo as she noted that “The government recognizes the private sector’s crucial role in the Digital Transformation Roadmap for Uganda, which aligns with our 2040 vision.” “We appreciate MTN’s leadership in driving digital transformation and supporting youth skilling,” added Zawedde.

In her remarks, Ms. Sylvia Mulinge, MTN Uganda’s CEO emphasized the company’s unwavering dedication to innovation, sustainability, and excellence in ICT.

“MTN Uganda’s commitment to investing in countrywide network coverage, sustainable and green data centers across the country, and digital skills development for the young workforce aligns with our Ambition 2025 to lead digital solutions for Uganda and Africa at large,” said Mulinge. “We are proud to drive Uganda’s digital transformation and support both the private and public sectors with our cutting-edge technologies.”

Mr. Ibrahim Senyonga, MTN Uganda’s General Manager of the Enterprise Business Unit said the MTN ICT Expo is a testament to the telco’s commitment to enabling enterprises to thrive in the digital age. While highlighting the vital role of digital technologies in driving efficiency, innovation, and growth in enterprises Senyonga said: “Our partnerships with leading companies such as Bayobab, Chenosis, Infobip, Galooli, Chrif Group, Cisco, and Microsoft have enabled us to offer a comprehensive range of enterprise solutions that cater to the unique needs of businesses.”

MTN Uganda has been a crucial driver of digital transformation in the country, with substantial investments in infrastructure, innovation, and partnerships.

The company has greatly expanded mobile and fiber network coverage, enhancing internet accessibility across Uganda. MTN’s Mobile Money service has revolutionized financial inclusion, offering millions of Ugandans access to digital payments and financial services. Additionally, MTN has made significant strides in deploying 4G and 5G technologies, fostering a dynamic digital ecosystem through collaborations with various sectors, and promoting digital literacy to empower individuals and businesses.

MTN Uganda has also supported several significant national digital transformation projects, including the First National Digital Census and Digital Agent Payments, facilitating efficient data collection and financial transactions, and UCC RUCUSAF Projects, connecting 4,200 homesteads to digital platforms.

The MTN ICT Expo 2024 showcased the latest innovations and underscored the profound impact of technology on businesses, the public sector, and the broader community.

The post MTN ICT Expo 2024 Underscored The Profound Impact of Technology on Businesses appeared first on PC Tech Magazine.

In his opening remarks at the expo, the General Manager of MTN Enterprise Business Unit, Ibrahim Senyonga said, “We reconfirm that as a technology company, we are indeed the partner committed to accelerating your business transformation using our ICT services.” He added, “With 12,000kms of fiber, 11 metro rings, and a state-of-the-art data center, MTN Uganda is ready to partner in innovation.”

Senyonga noted that the telco strongly believes that digitization is the future of all businesses, from healthcare to manufacturing, to banking —and thus, is committed to ensuring everyone enjoys the benefits of a modern connected life.

“Digital transformation is now a necessity and not a luxury,” said Senyonga.

Through market insights and continuous engagements within organization teams, MTN can understand immediate and future needs leading to the co-creation of the right solutions with most of the partners today. Regardless of whether the organization is a multinational, large business, small business, or in the public sector, the company is ready to accelerate cost optimization, efficiency, and sustainable benefits of modern digital operations.

Key partners showcasing in this year’s MTN ICT expo include Microsoft, Cisco, Huawei, Infobip, Galooli, Bayobab, and Chrif to mention a few —bringing with them a one-stop digital technology platform for anything tech-needed.

In addition to reliable connectivity countrywide for mobile or fixed voice and data, MTN Uganda is now a preferred ICT solutions provider for:

1. Cloud services like Public Cloud and Colocation within in-country data centers.
2. Modern work collaboration tools like Microsoft 365 and Webex.
3. Unified Communications platforms for omni-channel engagements with customers.
4. Internet of Things for Business, including smart-remote management of energy, fleet, and physical surveillance.
5. Digital access services power your mobile banking, utility services, mobile marketing, and digital community interaction tools.
6. Also, a proud first Techco in Uganda to make data exchange a reality through innovative API as a Service solution powered by Chenosis-a partner, bringing to life fraud management and targeted customer engagement solutions within the confines of the relevant compliance regulations.

The post MTN ICT Expo 2024: Pioneering Digital Transformation for Business Growth appeared first on PC Tech Magazine.